Pros
Charter offers its employees very good benefits packages. We have coverage for a variety of health and fitness services that have served my family well. I particularly like the opportunities to qualify for health credits towards our health insurance costs.
Kontras
Management says they want you to be successful and treat the job as if it were your own business. But they actually want you to be successful on their terms, which is very limiting. When big opportunity arises, upper management likes to decide who is allowed to take advantage of the opportunity first, and who is left to scratch up what's left. Typically, opportunity is given to the lowest paid sales channels (call centers and front counter). While outside sales is forbidden from touching opportunity until management is satisfied that their profits are safe. Their foremost concern is today's revenue and profit margins, rather than relationship building and investing in profitable future sales opportunities. If you are looking for a great sales culture, with unlimited income potential, look elsewhere.