Pros
My peers were wonderful, they have a desire to do well, to help the customer and create a memorable customer experience. I'll also agree with the consensus and say the cafeteria is pretty damn good.
Kontras
No sense of direction, management stifles creativity, decisions are made from the top down without considering the opinions or the input of the people those decisions affect. President has a "take it or leave it" attitude about being employed at Sony; if you don't like it, find something else. Company is bleeding employees and CANNOT hold onto talent because they don't harness it. Management doesn't understand the concept of human capital and that the employees are their greatest assets. Promotions are scarce. Recognition and kudos from upper management are non existent. Management concentrates on managing with little regard for LEADING.