Good company in a supportive atmosphere - Cloud Support Engineer bei Snowflake: Mitarbeiterbewertung

5,0
28. Mai 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

The training system is well organized, and when you join, you have about three months to learn about Snowflake's services, as well as the rules, roles, and systems that you need to follow as a TSE. During the three-month training period, you are backed up by a principal-level TSE and assigned a bilingual person if needed. There's a very supportive, polite, and hard-working atmosphere, and there's also a sense of a growing company.

Kontras

It depends on the team, but we're all super busy. The amount of cases that one person is handling is huge. The number of cases that TSEs respond to is part of how they are evaluated.

Mehr Bewertungen zu Snowflake entdecken

5,0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Leadership has great initiatives for the organization

Kontras

Need for being present in the Office

1,0
24. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The salary was competitive enough although you will never make your bonus because your patch is so poorly configured.

Kontras

I observed the worst cronyism in my 40 year career. New sales manager completely overshot the quota and does zero research on the clients in the territory. This forces her account executive to leave. She continued demanding that the solutions engineering team make the revenue happen when all of the clients in the patch “she carved” were defunct and we’re not going to return the investment at that time or possibly even into the future. Did she own up to it? No she did not. She blamed the solutions engineer who was on federally protected leave. Her crony solutions engineering RVP jumped right in without doing any research or homework because he is her friend and he was also brand new to the job. Training wheels still on yet no humility and mowing people down. Unethical, lack of managerial accountability, and blame culture. HR is equally ridiculous as they just jump on the blame train and don’t do any homework even when the employee was on approved leave and had a great prior quarter before leave began. Yes the company approved the leave, and the managers disrespected the leave even when the employee worked through leave at the bedside of their relative. HR makes the person on leave the target instead of backing up and looking at why the quota was set, why these new inexperienced managers are allowed to torment solutions engineering resources. The answer is cronyism.

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