Pros
• Slack always puts the customer and employee first, and always ties back to the company values. •Team selling approach enables reps to do their best work, and provide the best customer experience. Execs get involved in deal cycles to uplevel conversations and enable reps to multi-thread into key accounts • They have been incredibly thoughtful and curious about how employees are doing, well before the pandemic but definitely during covid. • Expansive benefits package, including premium medical/dental/vision, parent, fertility, etc. • Great sales culture: no sharkiness, managers work to ensure equity in sales territories. Encouraging of onsite customer visits and travel (in normal times). Fantastic leadership from top companies (Salesforce, Dropbox, • Commitment to diversity & inclusion • Open to feedback and iterate on the existing processes regularly to ensure employees can do their best work • Promotion opportunities for those who work hard, put in the work • Amazing Global Sales Offsite annually, led by Bob Frati
Kontras
• Slack was definitely a butts-in-seats culture, but I think as we think to return to work strategy will offer more flexibility to work remote a few times a week • Needs a more aggressive acquisition or product development strategy so reps can sell additional skus to install base • BDR/SDR program is newer, Enterprise/Large Enterprise Reps are definitely expected to prospect their own opportunities. • Challenging onboarding experience. Slack is an amazing tool, and you certainly can search and find **if you know what to look for.** There is a sales & customer success dedicated onboarding sessions but they really should give more practical , hands-on sessions so reps are better prepared to hit the ground running • No President's/Chairman's Club for top performers
