Pros
I had the privilege of working at ServiceNow, and it was an incredibly rewarding experience. Here are a few highlights: Amazing Customers: ServiceNow’s customers were diverse and innovative, and working with them provided invaluable insights into various industries. It was fulfilling to see the tangible impact our solutions had on their businesses. Incredible Colleagues: The people at ServiceNow were talented, passionate, and genuinely interested in helping each other succeed. This collaborative environment fostered creativity and mutual growth. Continuous Learning: ServiceNow offered many opportunities for professional development. From cutting-edge projects to leadership development, I learned to be more effective at collaborating cross-functionally, proactive, determined, and think bigger. The culture encouraged taking ownership and driving innovation.
Kontras
Minimizing Politics: While the culture was largely collaborative, decision-making was sometimes slowed by unnecessary escalations to the C-level. This was always initiated by someone who was overly political, usually because they were making a power move to secure their own professional advancement. Empowering more East-West collaboration would be beneficial to minimize politics and improve efficiency.