Disappointing to say the least - Project Manager bei ServiceNow: Mitarbeiterbewertung

1,0
30. Sep. 2013
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CEO-Befürwortung
Geschäftsprognose

Pros

The people. The product is amazing.

Kontras

ServiceNow was an amazing place to work back in the day. However, with the IPO and the new executives, legacy staff was hung out to dry. Change is one thing but a company's employees are their greatest assets and they just didn't care about us in the long run.

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5,0
25. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Great culture - Good pay - Leadership reasonability connected to employees (although recently it's changing for the worse) - Choose your growth pace: Great place to grow at a more relaxed pace or more frenetic pace

Kontras

- Hard to get remote position nowadays - Could have better pay

2,0
17. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Kontras

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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