Fast pace, constant change, too much work - Mitarbeiter (anonym) bei ServiceNow: Mitarbeiterbewertung

3,0
17. Jän. 2017
Mitarbeiter (anonym)
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Geschäftsprognose

Pros

Generally competent people who are well qualified and enthusiastic. Bonuses and reviews occur every quarter. You feel like you're making a difference. They have been promoting from within the ranks. The stock price is still climbing.

Kontras

This is a "yes" company - you must agree when asked for something, and if you say "no", you'd better have an air-tight reason. There is unrelenting work and unrelenting change. I went through three org changes and two management changes within 9 months. The new CMO is introducing even more change and pressure to perform(he previously worked at Amazon). You sometimes feel like a robot just getting stuff done in your assigned lane. Managers have the constant pressure to make sure their team is perceived as "high-performing". There is almost no room(or time) for creativity.

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5,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay, benefits, flexible time off

Kontras

Workload and difficult work life balance

2,0
17. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Kontras

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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