A former great company that has lost its direction - Mitarbeiter (anonym) bei Service Express: Mitarbeiterbewertung

2,0
5. Apr. 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

The Front line employees are some of the best people you will ever work with

Kontras

Senior and Executive Leadership are lost and do not fully understand what their front line deals with day in and day out. They are puppets to the private equity company that owns them. Everything is done to line their pockets. Making money and growing this company to make it as profitable as possible is all that is cared about. When someone speaks up with concerns about the company culture or the direction the company is heading they are labeled as “disgruntled employees” and are shown the door quickly afterwards. Middle management is worked to death and their work life balance is non-existent.

Mehr Bewertungen zu Service Express entdecken

5,0
9. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great place to work, great culture, reasonable pay.

Kontras

Getting acquired by their competitor

4,0
30. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Kontras

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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