Work Life Balance and Toxic Management - Claims Representative bei Sentry: Mitarbeiterbewertung

3,0
20. Okt. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

The pay is decent and 8% & 401k match

Kontras

Director level management conducted a recent meeting in which we were directly told they were not hiring replacement staff for recent resignations and if we didnt get on board with our workload we can quit. We were advised there was no plan to make workload more manageable, I have never been spoken to like this in my life in a professional environment. This is not all departments and there are many departments that have great leadership, mine isnt one of them. I am not allowed to leave my department because the workload is too heavy so they advised us that no one will be allowed to transfer jobs at this time. This worklaod has been going on for years it is not "temporary". There will be a month once a year with some relief (meaning more normal working hours), and it reverts right back to the same.

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Reaktion von Sentry
1y
Thank you for sharing your feedback. We’re sorry to hear about your experience and the challenges you’ve mentioned. We strive to maintain a positive and supportive work environment for all associates. It sounds like there may have been a miscommunication or misunderstanding. We want to assure you that we’re committed to addressing workload concerns and improving our management practices where needed, and we aren’t aware of what hiring/transfer restrictions you may be referring to. We’ll look into the messaging you reference more closely. We’re continuously reviewing our policies to ensure they align with our values and support our associates effectively. We encourage you to reach out to your department head directly or HR representative to discuss your concerns further. We value your input and want to work together to find solutions that benefit everyone. Thank you again for your feedback and your contributions to Sentry. Jim Frank – Chief Claims and Information Technology Officer

Mehr Bewertungen zu Sentry entdecken

5,0
30. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

work life balance is great

Kontras

pay is below national average

avatar
Reaktion von Sentry
2w
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
2,0
30. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Multiple office locations across the country Hybrid system for those that like to be in office

Kontras

Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

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Reaktion von Sentry
2d
Thank you for your feedback. We understand that workloads can fluctuate from time to time and encourage our associates to have conversations with their leadership teams for support. Our organization regularly reviews market rates to ensure our compensation rates are competitive. We also strive to offer work life balance along with growth opportunities. We believe our hybrid model is the right blend of at-home days to support flexibility, and in-office days to support team collaboration. Regarding your other comments, we take feedback like this seriously, and I encourage you to reach out to me or another supervisor to discuss your concerns further. Mike Livermoore, AVP Personal Lines Claims
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