Not worth the hype - Customer Service Representative bei Sentry: Mitarbeiterbewertung

1,0
15. Juli 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

A lot of pizza party’s Secret Santa Parking garage

Kontras

Very strict break times Monitored bathroom usage Not a flexible schedule Super high volume calls all day They don’t follow the values

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Reaktion von Sentry
3y
Thank you for taking the time to share your feedback. I’m sorry to hear your experience with us didn’t meet your expectations. I recognize that customer service can be fast-paced, especially when call volume is high. We encourage our associates to use their paid time off, volunteer time off, and daily breaks to step away from their work and recharge. We’re always looking for ways to grow and improve—for our associates and our customers—so I appreciate the insights you’ve provided in your review. Elisha Williams – Chief Customer Service Operations Officer

Mehr Bewertungen zu Sentry entdecken

5,0
30. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

work life balance is great

Kontras

pay is below national average

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Reaktion von Sentry
1w
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
2,0
30. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Multiple office locations across the country Hybrid system for those that like to be in office

Kontras

Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

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