not a bad job - Customer Service Representative (CSR) bei Sentry: Mitarbeiterbewertung

3,0
30. Apr. 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

good benefis, above average compensation

Kontras

block scheduling, potentially inadequate training

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Reaktion von Sentry
4y
Thank you for your feedback—I appreciate your comments. Our customer service area recently underwent a restructure to not only better serve our customers, but to help our service teams better align. Please know we’ll take your scheduling and training feedback into consideration as we continue to look for areas of improvement. Elisha Williams – Chief Customer Service Operations Officer

Mehr Bewertungen zu Sentry entdecken

5,0
30. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

work life balance is great

Kontras

pay is below national average

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Reaktion von Sentry
1w
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
2,0
30. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Multiple office locations across the country Hybrid system for those that like to be in office

Kontras

Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

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