While it’s good to know you’re happy with your pay and vacation time, I’m sorry to hear about the challenges you’re experiencing. Claims workloads can fluctuate and have been more difficult to predict as pandemic mandates and other guidance and protocols continue to shift. We’re actively recruiting additional claims representatives to accommodate the increased volume we’re experiencing. Work-life balance is very important to us at Sentry and we strive to have manageable workloads. If you’re feeling overwhelmed, please work with your manager and HR representative to ensure you’re taking advantage of the resources available.
Michele Dufresne – Chief Claims Officer
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits.
Javier Sotelo – Senior Director of Talent
Multiple office locations across the country
Hybrid system for those that like to be in office
Kontras
Poor communication
Low pay compared to other industry positions
Software is old and outdated
Positions that are typically salary are hourly based
Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left
Hybrid or in office is required, no option for full remote
If you happen to be full remote, there is no upward mobility possible for you, period.
Excessive workload
Not very good benefits