Disappointing Outlook - Claims Representative bei Sentry: Mitarbeiterbewertung

1,0
8. Mai 2016
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CEO-Befürwortung
Geschäftsprognose

Pros

Onsite managers are supportive and try to make work enjoyable. Flex time is available.

Kontras

Upper management is disconnected. No inline promotional opportunities. Saturdays are now required work days with no regard to prior ongoing commitments and no corresponding salary adjustments.

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Reaktion von Sentry
10y
Thank you for your feedback. Our management team is dedicated to providing an environment that’s not only productive, but also supportive, flexible, and enjoyable—we’re pleased you find this to be true. Our customers’ service needs continue to evolve—this means being available and ready to help them during times that have traditionally been non-business hours. To accommodate this, we’ve made adjustments to our scheduling, on a rotational basis. We feel we can deliver on our promise of exceptional service to our customers while still maintaining the flexibility our associates appreciate. Regarding inline promotions, our local claims management continuously assesses the need and opportunity for promotions within their teams. We encourage you to have a follow-up conversation with your manager on future development opportunities. We take all feedback seriously and appreciate you taking the time to provide your comments. Mark Trautschold SVP- Chief Claims Officer

Mehr Bewertungen zu Sentry entdecken

5,0
30. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

work life balance is great

Kontras

pay is below national average

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Reaktion von Sentry
1w
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
2,0
30. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Multiple office locations across the country Hybrid system for those that like to be in office

Kontras

Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

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