Employees are micromanaged, opportunities for advancement are misrepresented - Residential Call Center, Customer Service, Lead bei SRP: Mitarbeiterbewertung
Absolutely chokehold micromanagement style. Customer are encouraged to use the call center as therapy, punching bag, etc. Management allows employees to be bullied, verbally abused and disrespected.
SRP gave me stability, experience, and the chance to build real skills. I had positive experiences there, and I’m grateful for parts of it. But I’m also realizing that the environment doesn’t always operate from a positive or growth-minded place, and I have to be honest about what that has cost me
Kontras
The con is not that SRP is a bad place. The con is that it can give you stability and experience, but not always a clear or fair feeling of movement. You can give a lot, build a lot, and still feel like you’re waiting for someone to finally see it