employees are the problem, according to management - Server bei Riviera Dining Group: Mitarbeiterbewertung

Thank you for sharing your experience, and we're glad our compensation stood out as a strength — offering above-market pay is something we're committed to across all of our venues. We do want to address the tip pool concern directly, as we understand it's an important topic. RDG's tip structures are carefully designed to be compliant, transparent, and equitable. It's worth clarifying that traditional managers do not participate in the tip pool. However, certain guest-facing roles — who are actively and directly involved in the guest experience — do participate, as is both legal and common practice in high-end hospitality operations. We believe our team deserves clarity on how these structures work, and if that wasn't communicated as well as it should have been, that's something we take seriously and will continue to improve. As for the feedback on management style, we hold our leadership to the same high standards we hold our entire team — and respect is non-negotiable at RDG. We encourage you to reach out to us directly so we can better understand your specific experience. It is very important that hear from you directly. Thank you for the time you invested with us, and we wish you well.