A culture of shortcuts from the top down with the highest staff turnover rate ever seen - Software Engineer bei Rippl: Mitarbeiterbewertung

1,0
25. Mai 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

35hr week contract Reasonable benefits 100% Remote work

Kontras

The staff turnover is incredible, with many of these not through natural attrition, and some even leave with no prospects to goto. This should raise serious questions to upper management and investor's as to why this is happening. I've never seen anything like this in my career. Ironic considering the company sits in a space of retention of employees for their clients. Morale is very low. The MD is too invested in the day to day running of the development teams, and will often micro manage, or suggest technical solutions to things which may not always be appropriate. The MD's inbility to trust the team they've put together with technical decisions and day to day management of the product causes friction and undermines team morale. The product is overly complicated, and when technical people are struggling to find or do things in a fairly basic manner, this makes it frustrating and impossible to achieve anything easily. The system has had no love for years and still appears to look like a proof of concept in many areas, often with inconsistencies, bugs, and no error handling leading to blank pages or things just not working as expected. Basic functionality is often overlooked and as a result leads to the product missing core things you'd expect from a modern solution. There is a mountain of technical debt is in the product, with years of out of date technology impeding any longer term strategy to improve development turnaround and the environment. This technical debt is ignored to pursue short term sales, and bulk up the system with new clients to pursue other new sales. Development priorities change weekly, often daily, due to client requirements and sales, meaning any long term planning is seriously hampered with constant focus shifting in the business. A daily fighting of fires of issues with clients and the system is a constant and it seriously impedes any improvements. Clients expectations are understandably very high and more often than not dictate the state of play on a daily basis. A short term sales strategy seriously hampers the development team. The sheer amount of work to do is incredible, meaning full focus on making a good product is lost in pursuit of the next daily priority. It's often a "get it done and out of the door" mentality meaning longer term testing and stress testing is overlooked to simply ship it. Longer term solutions often have lip service, but are never prioritised, resulting in developers having to do menial tasks over and over. They offer below industry standard for salaries in development and are reluctant to improve this. There is never any time for training or pursuit of any career advancement due to constant needs of the business.

Mehr Bewertungen zu Rippl entdecken

5,0
30. Juli 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

A lot has changed and continues to change at Rippl since previous Glassdoor reviews. Quality is improving and technical debt is reducing. There's much more focus on the roadmap (including a good percentage of time addressing technical debt) and fewer changes of direction. The CTO has good ideas for scaling the platform and there's also scope for developers to play a part in this too. A new CEO is also helping to set focus and direction. The team is welcoming and friendly, willing to help out and to work to make the platform better. Working hours are good - 35 hour working week with no expectation of overtime, and some good benefits (including discounted vouchers).

Kontras

There is still a lot of technical debt in the system, and some parts of the system are not well understood or documented. This is being actively worked on, but there's still plenty to do here. Being a fully remote team can mean fewer opportunities for socialisation as a team.

1,0
4. Apr. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

None. I don't think there was a single thing. Even for a company which was meant to be based on employee recognition and engagement

Kontras

I wouldn't recommend this company to any software engineer who values good leadership, modern tech practices, or even basic development hygiene. The CEO had zero understanding of what it takes to scale software properly—his definition of scaling was just “get more customers,” regardless of whether the platform could handle it. The product was a complete mess: no multi-tenancy, no separation of concerns, and a single codebase with hardcoded, customer-specific logic scattered throughout. Each deployment felt like a hackathon of manual interventions, fragile configurations, and duct-taped patches just to keep things from crashing. The worst part? The CEO clearly viewed the dev team as expendable. Most of the team turned over every year, with only one poor soul left holding any meaningful knowledge of the system. It was a revolving door of developers, because nobody could (or should) put up with such an environment. Rather than fix the root causes, the CEO tried to slap AI on top of the chaos, as if that would magically solve the underlying technical debt. Outdated tech, no documentation, poor architecture, zero support from leadership, and unrealistic expectations. If you're a developer looking to grow or even just maintain your sanity, stay far, far away.

6
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