Pros
Invests in growing their people: ie, AI tools are at everyone's' fingertips, plus, senior leadership takes time weekly to train people on what's coming next, since it evolves by the minute.
A working managers model: the agency is not bloated with too many layers giving more decision-making power at the manager level - which makes great sense for the ones "in the thick of it" .
Have an idea? Say it. The agency thrives on people supporting each others ideas and helping make them happen. Ask some at RevHealthers about What Matters and you'll see.
Can't be the location, the town of Morristown NJ
Kontras
The evolution/recreation has been underway for 2 years, and its still not 100% there.
Its scrappy, so not for everyone
Communication from leadership can evolve beyond monthly Town Hall Meetings - town halls are a great add since the new leadership stepped in, but, need to ensure the smaller conversations from leadership proactively happen more 1:1