Good, tenured professionals who know the business from top to bottom.
Kontras
Inconsistent communication between the corporate level and the field colleagues. C-Suite that is wildly out of touch, wrapped up in promises unfulfillable. Terrible data management, improving, but tragic at my time of departure,
Reaktion von Rentokil North America
2mo
Thank you for taking the time to share your feedback and your experience working alongside other colleagues.
We appreciate your honesty about the challenges you've noted. We recognize that periods of transition can bring significant change, and we're working hard to manage these transitions in a way that supports our employees and strengthens our operations.
Your point about communication and data management is heard. We recognize how important it is for leadership communications to be genuine, transparent, and connected to the experiences of colleagues across the business. Data and technology are areas we’re focused on investing and improving.
Your feedback is valuable and will be shared with our leadership team. If you have any additional feedback you’d like to share, please reach out to employmentrelationsna@rentokil.com.
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Thank you for sharing your feedback. We are happy to hear you've had a positive experience with your teammates. We also understand that growth and innovation can cause big changes and appreciate the flexibility of our colleagues as we continue to improve the customer and colleague experience. If you have any additional feedback you’d like to share, please reach out to employmentrelationsna@rentokil.com.
They rely heavily on QA, though it is their services that are the primary driver of their growth. You're mostly scored on following a script, rather than satisfying the customer. You have a script to follow, almost robotic. Favoritism is noticeable. The pay is below average. Sick time will be taken if you have an internet outage you have no control over, thus losing out on sick time you'd actually need for appointments etc. (they will enter this in manually themselves, without your consent to use sick time)
Reaktion von Rentokil North America
2mo
Thank you for sharing your feedback; we are pleased to hear that you found value in our remote work flexibility.
We take your concerns regarding our internal systems, workplace culture, and management very seriously. We are committed to fostering a respectful, inclusive, and supportive environment for all employees. If there are gaps in how we’re living up to that commitment, we want to understand them and improve.
Your comments will be shared with our leadership team to help inform our ongoing efforts to build a stronger, more inclusive culture. We appreciate you taking the time to share your perspective and hope you'll consider reaching out to employmentrelationsna@rentokil.com to discuss your feedback in more detail.