High turnover and job insecurity overshadow decent pay - Account Executive bei Remote: Mitarbeiterbewertung

1,0
8. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Working remotely is nice, and the salary is pretty good, if you can keep your job long enough. Benefits are decent.

Kontras

This place is a disaster. I was poached from a stable, successful job with the promise of growth and opportunity. Nothing could be further from the truth. Random AE’s, as well as sales leaders, would literally vanish when I was there. There’s no rhyme or reason for if you keep your job. If someone on your team doesn’t like you for any small error you make, you’re not even given a warning. You’re just let go. There is massive turnover in the sales organization. We lost our VP of revenue, head of marketing, and multiple heads of sales divisions. In the short time I was there. The product is severely underdeveloped. Many of the products should not even be on the market. We were losing deals consistently because the product couldn’t compete with our more popular competitors, or it just does not have the most basic features. Customer service for clients is terrible. You could sell the deal in the most perfect way, and someone could just completely screwed it up in implementation. Our competitors also would always give very rich discounts and do whatever it takes to win the client’s business. We had to jump through hoops and ladders, to get any kind of discount, and we would not move mountains to win the business. If our competitor was offering a 4 we implementation, and ours is 8 weeks, we would not make any exceptions. We would intentionally lose the deal. Sales managers have absolutely no backbone, as they are also in fear of losing their jobs at any second. Rather than developing their employees, you will be let go without any warning - even if you are exceeding quota. PIPs don’t even exist here. This is a high turnover company that lives in the shadows of its more established, better organized competitors.

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Reaktion von Remote
2mo
Thank you for your feedback. It is hard, but is the kind we need to hear (read in this case). The points you raised about implementation and customer service hit close to home, because we know that's where the experience can fall apart even when everything else goes right. We've been working on this. Our implementation model has changed, and we've brought in the right leaders to oversee those changes. There's still work to do, but it's work we're actively in the middle of. On the product side, we acknowledge that competing in this space requires us to keep raising the bar, and we're investing in that every day. The broader feedback about the experience within our sales organization is a theme we’ve seen, not only in these reviews, but heard from colleagues. It is something we have brought to the fore with our new GTM leader, because things aren’t where they should be. We are honest about where there are gaps, and are doing the work to make sure things change. Again, thank you for sharing this.

Mehr Bewertungen zu Remote entdecken

5,0
6. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Multiple interviews with people having different partnership roles gives a good idea of how the communication goes internally and the overall company culture

Kontras

If you're looking for a quick hire, having multiple interviews is not for you

1
3,0
22. Okt. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Es gibt einige wirklich starke Verkäufer und ein paar hervorragende Führungskräfte, denen ihre Teams am Herzen liegen. Das Arbeitsklima unter den Kollegen ist geprägt von Zusammenarbeit und gegenseitiger Unterstützung, und viele Mitarbeiter leisten trotz begrenzter Vorgaben Außergewöhnliches.

Kontras

Das Produkt weist kaum Wettbewerbsvorteile auf, was das Erreichen der ohnehin unrealistischen Ziele extrem erschwert. Interne Prozesse mit den unterstützenden Teams in RevOps und Deal Desk schaffen oft mehr Hindernisse als sie beseitigen, und der Vertrieb genießt im Unternehmen eindeutig ein geringes Ansehen. Trotz ständiger Botschaften von Agilität und Eigenverantwortung fehlen die nötigen Ressourcen und die Befugnisse, um Ergebnisse zu erzielen. Die Stimmung ist schlecht, und die Teams im Neukundengeschäft agieren größtenteils aus Angst heraus. Die Unterstützung ist minimal – hauptsächlich Quizze im Zusammenhang mit Produkteinführungen – und Provisionen können einbehalten werden, wenn die Abschlussquoten nicht perfekt sind. Es wirkt fast so, als ob die Unterstützungsteams einfach nicht mehr hinterherkommen. Die Führungskräfte anderer Abteilungen machen oft Versprechungen über Veränderungen, die nie umgesetzt werden, und Teams, die sich eigentlich gegenseitig unterstützen sollten (wie Neukundengeschäft und Kundenerfolg), kommunizieren erst, wenn ein Problem auftritt. Dann ist die Kommunikation meist konfrontativ oder von Selbsterhaltungstrieb geprägt. Die Gründer scheinen den Bezug zur Realität verloren zu haben, und Schlüsselkräfte mit echter Expertise in Marketing und Personalmanagement fehlen.

13
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Reaktion von Remote
6mo
Thank you for taking the time to share your detailed feedback. We genuinely appreciate your perspective. Agreed that across Remote, it’s easy to find a collaborative culture and dedication from many team members who continue to go above and beyond. We hear your concerns around enablement, internal processes, goal alignment, and cross-functional communication. These are areas we're actively working to improve, and feedback like yours helps us to see where we need to do better. As a current employee, we encourage you to continue raising these issues through internal channels. Real change happens when our team members drive it, and we're committed to creating an environment where that's possible. Thank you for sticking with us and for believing in the potential here. We're committed to building the support and structure that matches the talent of our people.
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