Pros
Likelihood is that you will work in a great team with lovely people. They all seem to be on the same wavelength - however this could be worrying for the company Good social aspects with paid-for parties and activities Nice location near Covent Garden
Kontras
Excessive tracking of the famous call time KPI - this is very outdated and doesn't actually result in any better monetary results. If you have such a great product, sell it intelligently and this will resonate with your customers 'Inner circle' of team leaders - this leads to the sense of you are always being criticised/moaned about and even laughed at Military time-scheduling - to the extent of making up 3 minutes of time at lunch due to public transport issues School-like feel Inconsiderate approach for work/life balance They are very clever to perceive themselves in a way that they are a great company to work for which really cares about the integrity and happiness about their employees - it's all a front
