Pros
Maybe you like working 60 hour weeks for some reason?
Kontras
How to even choose what to focus on, the whole experience seemed like a strange dream about working in a third world sweat shop. You get to work at 6:00am and start with a meeting where a manager tells you about updated SOPs to read, fully knowing that >50% of his team can not read english. The work is repetitive and simple enough, however slightly unsettling that you must duplicate tasks completed on the computer using some ancient system of stamps and initials on paper, is this a technology company or have they been just been reluctantly pushed into the computer age? You take pride in your work of helping people hear better, then you start to notice the quality issues: "This hearing aid has been in for repair 3 times in the last month!" A new hearing aid is defective right out of the box. You see this multiple times a day and start to wonder how much good you are actually doing. The working environment is surreal. A constant whine of hearing aid feedback, more earwax than you even imagined possible, a manager loudly dressing down a colleague for punching out a minute early or refusing overtime, whispered discussions about "I hear maybe we'll have Saturday off this week!", a man crying in the bathroom stall, a 10 minute break to quietly throw bean bags as a reward for suggesting improvements, it rains and in the parking lot is a whirlpool 3 feet deep with a swirl 6 car lengths in diameter. Incredible life experience, terrible career choice.