Pros
The company attracts good people given its brand and luxury name. Base pay is higher than other companies.
Kontras
The four values are drilled into your head from the beginning. Bunch of people using the same cheesy phrases. It is all a cover up for the lack of performance in every team. Ask a team about their metric and they will tell you how they don't lead with their KPIs. In reality these leaders don't know what their people are doing and have zero competencies themselves. Every little decision goes to the top and Gary makes all the decisions. Bunch of bullies up top that throw their weight around and putting everyone under them as scapegoats. All the best talent leaves this s-show after a few years. There is very high turnover I would't be surprise if it is more than 50% every year. Every time they need cash they cut bunch of people but will waste money on the dumbest things. Some days you are working 14 hours into midnight because Gary wants to grill his reports and you are stuck there twiddling your thumb waiting to pull some report or give some answer. You get yelled at like a little kid and you take it because the guy owns you. My whole team is in constant fear. Most holidays aren't covered and you are working around the clock. The health insurance goes up every year. They tell you how much they spend on it but when you check online it is far below any industry. They pass the increases to their people and tries to cover it up by changing your plan details. The company has some of the worst benefits in every industry. Compare them to any company and RH is last. The 401k match have been asked by every employee and they are too cheap to do it. The stock program is dragged out for so many years that very few people actually gets the shares. They moved out merit to save money last year and gave a 3%. This year we still haven't even done a performance review and its been radio silence. Last year I couldn't even print the dumb thing to give to my reports. My people ask me what I'm rating them on and I have to write it out on Words. The higher base salary isn't even competitive after a few years working here. I can go on and on. Some of these things are run by the most incompetence group of people I have ever seen.