Pros
Lovely products, and my co-workers were great to work with- intelligent, fun, and cool people. My regular customers were a joy to work with, and I considered several of them friends, not just clients. The current assortment of products really are beautiful, and as unique as a chain store could hope to have.
Kontras
So glad I'm not there anymore. I was there for over 3 years and saw it slide down that slippery slope. None of my old managers that were awesome are there anymore (good for them!). I've never been in a retail job that had as much internal politicking, and jockeying for position. From day to day, your job security is zero. Even though I was at least 60% of the time top in sales, with MANY loyal customers, the current management doesn't care how good you are, they only care about their so-called Core Values, how well you parrot it back to them, and how high you can jump when they ask you to. Information flow from the top to the bottom is non-existent. Only received one pay raise in 3+ years due to company's cash flow problems. Managers pit employees against each other in striving for sales numbers, and our pay ISN'T commission-based despite EXTREMELY expensive merchandise. Current managers aren't exactly the cream of the crop either, morale has dropped as long-time managers left. The new manager has focused on hiring people that are pretty on the outside but have no substance, and can't pull their weight, and favoritism abounds. If you're looking forward to having your youthful dreams crushed by management, apply here!