Pros
New product line is excellent. If you enjoy beautiful design, color and quality fabrics and materials, you will enjoy selling these products. Customer service support, which was a huge problem in the past, has reached a new level of excellence. Personnel from the top down are courteous and professional. At store level, associates work very hard but still have fun and generally enjoy their jobs.
Kontras
The company prides itself on it's core values and developing people, but in many cases, those entrusted with developing others are not educated or trained how to do so. Those who are agreeable with corporate inspired teachings do well, those who do not are coached out. If you are metrics driven, this company may not be for you as they believe that sales follow just by having the right people in place and very little emphasis is placed on it. The systems allow very little sophisticated reporting capabilities. There is a tremendous amount of time spent on phones or E-mails sending sales updates because of this. There is a lot of frustration at the customer level waiting for orders to be placed because of the outdated systems.