Declining, depressing, awful - Customer Success Manager bei Quickbase: Mitarbeiterbewertung

Mature product and employees who are extremely customer-centric. Community of customers who are in love with the platform and what it enables them to do in their career.

Shifts in the market are challenging. Some turnover and new systems create challenges - normal things though.

ICs are mostly great. Decent benefits (pay is not though) There is a small but extremely loyal and wonderful customer base who believe in the product.

Insufferable leadership and middle managers that shouldn’t have a job. No unified direction. Unattainable quotas. PIP culture. High turnover. Have lost so many good people and they don’t seem to care.