Account Manager - Mitarbeiter (anonym) bei Quest Software: Mitarbeiterbewertung

2,0
14. Nov. 2017
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

-Decent products -Decent infrastructure already in place to help sales people be successful (Existing Salesforce database with lots of key contacts, existing customer base who, for the most part, are happy) -Divested from Dell, Dell destroyed the progress of all Quest's products

Kontras

-Management can be extremely deceitful Delivering comp plans half way through quarters Mentioning lowering quotas and it never happening Reps having to fight to get proper commission payouts -Quotas are extremely unrealistic, no one is hitting quota.. maybe 10% of reps -No culture because experienced employees are laid off and then new employees are hired for the same positions 4 months later that must be trained and guided. Years of natural experience lost... -No tools given to sales to help them sell No one teaches anyone how to create reports in salesforce No existing account sets are given to new inside sales rep in new territories Reps not trained on mass emailing Reps not taught basics of selling - value, time, money, pain Lack of call shadowing to help reps -Lack of leadership - not a lead from the front mentality, lead by blaming others and offloading work to others -Mentality of "Always busy" but definitely not always busy because in reality there is not much going on

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Reaktion von Quest Software
8y
Thank you for a very long and detailed list of your experiences with Quest post divestiture. I'm sorry that your experience was so unsatisfactory. We have made great strides in reorganizing our sales teams from a functional model to a BU specific sales force. While there have certainly been issues from time to time, Quest leaders have acted with integrity and with the best interests of employees in mind at all times. There have been many success stories, including our announcement yesterday of the current crop of early qualifiers for President's Club. Good luck in your new role LuAnn CHRO

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5,0
30. Juni 2026
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Pros

Great leadership team. Driving change. Empowerment.

Kontras

There is a lot to work on to accomplish the goals set out by leadership.

4,0
1. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Quest Software is a great place to work. The people are genuinely good people, very knowledgeable, and always willing to help. Quest is a strong environment if you enjoy solving complex technical problems, working with experienced teams, and helping customers address real business and security challenges. The company has a deep portfolio, talented employees, and many opportunities to collaborate across sales, presales, product management, engineering, and customer-facing teams. I also appreciate the flexibility, the trust given to senior employees, and the ability to contribute strategically beyond a narrow job description.

Kontras

Like many large technology organizations, processes can sometimes be complex, and internal alignment across teams may take time. There are also opportunities to improve enablement, communication, and consistency around product packaging, roadmap visibility, and internal workflows.

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