Past 18 months, all new leadership, top heavy and they have no idea what they are doing. CEO hires any past buddy that worked at EMC and have know idea what they are doing. “I got 15m dollar PO for hardware in the 1990’s. Why aren’t you getting those deals now with Quest unbelievable products”. These leaders have know idea what Quest is and can’t see that it’s all broken with the changes in past 18 months.
Blind leading the blind in leadership and it’s hurting customers. Products don’t work… no innovation. Can’t keep up with competition, data base providers and free tools are better.
Large customer renewal cost/% and new license cost increase monthly. Trying to become a SaaS company with legacy products that aren’t modern.
Account manager can’t make money. Territory shrunk, only paid on new and no upsell opportunity and absolutely no support from new leadership because they just don’t know.
Hired 500 customer success reps that know nothing about product and customers don’t want to hear from.
Would not recommend to anyone. Not even to someone I thought could get experience. It’s not worth it. It’s that bad…..
