Giusto per ripiego - Customer Care Representative bei QVC: Mitarbeiterbewertung

3,0
17. Juli 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

L'ambiente è abbastanza rilassato, tendenzialmente tutti gentili, buona pensa ad 1 euro a pasto

Kontras

Domeniche non retribuite, no smart working per chi è in tempo determinato, part time pagato pochissimo, contratto al limite del legale

Mehr Bewertungen zu QVC entdecken

5,0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexibility to work from home.

Kontras

High call volume. Can't even sip water before the next call is coming through

1,0
20. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Only pros - wfh and you get a nice discount

Kontras

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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