Great place to work if you hate yourself. - Fraud Specialist bei QVC: Mitarbeiterbewertung

1,0
13. Okt. 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

Coworkers were good to work with.

Kontras

They lay off so many people that other departments have to handle the former's responsibilities. Pay is a joke. There isn't enough money to pay employees accordingly, but will hire new employees at a higher rate than the current employees are making. The systems used are ancient and work sometimes. Customers are almost always upset because the "verification process" doesn't make any sense. 0/10 would not work there again.

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5,0
21. Juni 2026
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Geschäftsprognose

Pros

Flexibility to work from home.

Kontras

High call volume. Can't even sip water before the next call is coming through

1,0
20. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Only pros - wfh and you get a nice discount

Kontras

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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