Pros
Some people absolutely love working at QVC but it all depends on what department you work in. The only benefit to working there were the phenominal employee sales at Studio Park.
Kontras
Based on my experience (in the now-closed-West Chester Call Center), the majority of the supervisors empowered themselves to be wardens, treating the QVC customer service representatives as machines. Upper management was complacent for way too long and the poorly trained supervisors were abusive and constantly undermined the decisions made by the reps who were told they must follow QVC's policies at all times. The supervisors allowed abusive customers (and believe me, there were many) to continue to take advantage of QVC, costing the company a ton of money and ultimately negatively impacting the morale of the reps.