A company that doesn’t care - Outbound Call Center Representative bei Protect Line: Mitarbeiterbewertung

1,0
23. Juni 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

The money is good, as are the bonuses.

Kontras

You are a number, no one really cares about you or your situation. They claim to be a close knit family run company but unless you are overachieving daily targets no one gives a monkeys about you. Bad mornings are berated with no real support. There is an awful culture of deceit and lies about being all about the customer and protecting families but it’s just about stacking it high and flinging as much rubbish that sticks. Hours are long, expected to do overtime if numbers aren’t hit with no regard for your life out of work. Also 0 flexibility, if someone else has holiday on the same day as you, you have no chance. There are very limited career opportunities that are given to managements best friends rather than people suited to the jobs.

Mehr Bewertungen zu Protect Line entdecken

4,0
3. Juli 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay was ok, targets high

Kontras

Working hours weren’t the greatest

2,0
20. Feb. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Okay salary, they train well, if you're not in sales you'll probably like working here

Kontras

If you are in sales find somewhere else, it's miserable. As soon as you leave training, it become apparent how poor the job is and the sales management that work there. Major power trips and fakeness, couldn't leave soon enough. They have a staff turnover that would make your eyes water

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Reaktion von Protect Line
3mo
Thank you so much for taking the time to leave us a review. We’re really pleased to hear that you felt supported during training and found the salary and training opportunities positive. At the same time, we’re genuinely sorry to hear that your experience in a sales role didn’t meet your expectations. We take feedback around management approach, transparency, and environment very seriously. Sales roles can be fast paced and high pressure, and creating a culture that feels genuine, supportive, and fair is something we continually strive for. You’ve mentioned turnover, which is something we’re open about as a business. As a sales led organisation with a relatively early career demographic, we do expect a degree of natural movement, particularly in roles that suit people for a certain stage of their career. Our focus has always been on providing strong training, development, and progression during someone’s time with us - whether that leads to progression internally or prepares them for their next step with greater skills and experience than when they joined. We’re also proud that many of our sales executives and leaders have been with us for over 10 years, and our overall attrition has been trending in the right direction year on year. We really appreciate you sharing your honest perspective. If you’d be open to discussing your experience in more detail or offering specific suggestions, we’d genuinely welcome that conversation. We wish you all the very best in your next role.
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