Pros
Company is great. Pay is decent too - in NOC you get base salary + overtime paid + shift differential. Many benefits including dental, medical, discount, quarterly wellbeing day off which is much appreciated. Plenty of PTO, especially in the NOC. you also get free access to Udemy courses to expand your skills and knowledge. Working from home allowed for NOC.
Kontras
As mentioned above, Proofpoint is an amazing company, but the NOC department is awful for mental health. Long days with 12hr shifts. The role itself is advertised as technical, but it is not, it is an admin type role - they took away lots of technologies and everything is automated. The role consists in copy pasting templates and chatting to people on Zoom channels with minimal troubleshooting. US managers are rude and condescending to Belfast NOC employees, often exhibiting discriminatory behavior especially towards employees from different countries.
