Focus all on customer experience at cost of no focus on employee well being - Auto Claims Adjuster bei Progressive Insurance: Mitarbeiterbewertung

2,0
14. Sep. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

If you didn’t work insane hrs at salary the pay would be decent, but working on your own time regularly makes this not the case. Majority of supervisors and team members are great

Kontras

A lot of preaching about caring about employee experience, but have gotten so increasingly terrible with micro management that it takes on hours of additional work daily that just isn’t feasible to get done and do quality work and legitimately deliver good customer experience. Work life balance is terrible, your mental and physical health will take a hit and supervisors and management are more concerned about metrics than you as a person.

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5,0
30. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Kontras

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4,0
1. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Kontras

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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