Slow, Outdated, Stable - IT Applications Programmer bei Progressive Insurance: Mitarbeiterbewertung

2,0
17. Sep. 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

Relaxed, laid back culture. There are a lot of different things you can work on throughout the IT department. The work-life balance is great. The campus is nice. This would be a good job for someone looking for stability.

Kontras

A lot of the technology is outdated. People just do their job and not much more than that. There isn't much innovation, and you will likely work with many people who are lacking in skills and understanding of modern technologies and just programming ability in general. With many employees having worked at the company for many years in an environment of low-growth and hacking on badly written code, the problem of trying to transition out of outdated applications, let alone write decently-built applications is a significant effort. You are expected to work for at least a few years to be taken seriously. The culture and values that are touted seem to be contradictory to the general working environment. Although there may be a few teams working on some cool things, most of IT participates in dull work.

Mehr Bewertungen zu Progressive Insurance entdecken

5,0
1. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work life balance is decent

Kontras

Management can be overbearing with the micromanagement

5,0
22. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work from home and flexible scheduling, can slide schedule up to two hours to accommodate appointments, etc.

Kontras

Unrealistic claim volume, it ramps up slowly when you're in training and then you start getting so many claims you don't know what to do with them. Customer service is constantly preached, but it's not possible to return voicemails, texts and emails timely while managing 20 claims a day. They keep increasing volume, and you have to spend a minimum of 5 hours a week taking live calls, during which you cannot make any calls out on your own claims, and are required to work each claim you take a call on to it's fullest point, even when they are brand new and unassigned, taking you away from taking action on your own claims that could prevent calls. They are incorporating AI and digital tools that were intended to simplify the process and reduce phone time, but customers are upset and refuse to participate, which means claims are delayed awaiting digital statements, and then need more phone calls anyway. The expectations are outrageous.

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