Pros
Benefits are really really good even though the health insurance is self funded.
Kontras
Training is non existent. If you’re experienced they put you through training that assumes you already work there & are familiar with their systems & processes. Lower level reps aren’t held accountable for errors: missing due dates, making the wrong liability call, pay sub-demands that aren’t owed, etc. TNC is a disaster with the insured demands & ridiculous amounts of reporting. Have fun handling multi states across different time zones. If you’re on the west coast be prepared for 5am meditations. No support from management-they sit around & complain about reps & do nothing to help you. CYA everything you do. They cram their values & D&I down your throat & don’t believe in any of it. Progressive fails in upholding their values: they’re not honest & definitely have no integrity. Wasted 3 years of my life here during COVID & regretted it before my first day of employment…spoke with my manager several times prior to my start date & she & everything else was a hot mess.