Pros
-Helpful team and managers -If you begin as a trainee, you'll get all of the help you'll need for the first 1-3 months. You have to pay attention though because it's a lot of information to consume. -The pay is great, especially when you have little to no experience. You'll start at around $50k+ -Benefits are great too! I was able to get a major surgery with my insurance. -Weekends off -Fixed 9-5 schedule -Managers do not micro-manage. They also work on claims so they don't have time to harass you. -The team/manager will do everything they can to help you get caught up, if you need it. -Really hard to get fired -Great bi-annual gainshare bonus. -Most customers are pretty patient and kind considering the circumstances.
Kontras
-Very easy to fall behind. -Rotating Saturdays, every 6-8 weeks. -Meetings, meetings, and lots of meetings (depending on your team) -Some customers will harass you regarding their insurance, and vehicles because they failed to keep their policy paid or they didn't listen the first time you carefully explained everything-- do not let this discourage or stress you out.