Customer Service Representative - Call Center Customer Service Representative bei Progressive Insurance: Mitarbeiterbewertung

3,0
19. Juli 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

The things I liked most about working at Progressive were set schedule, benefits, work from home option, experience, decent pay, training.

Kontras

Some things that I did not like about working at Progressive were being micro-managed, not being able to help customers as much as I would of liked to, and being let go after 6+ years without a clear explanation.

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5,0
7. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great support, great pay and lots of opportunities to grow your career.

Kontras

No cons in my opinion

2,0
4. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Kontras

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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