Blatantly nonexistent documentation and old system - Support Agent bei ProctorFree: Mitarbeiterbewertung

1,0
26. Mai 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Just helping elderly clients gives me peace that I was able to help.

Kontras

I once spent an entire week trying to troubleshoot a recurring bug in a core customer-facing application. Due to the obsolete system, even after a week I was not able to fix it. My Supervisor, instead of escalating the issue or providing resources, simply told me to "find a workaround". When the bug inevitably caused a major outage for a high-value client, I was personally dragged into a meeting with the Owner. It caused my job and they fired me. This brutal tirade, accusing me of incompetence and negligence is illegal. I knew the problem stemmed from their insane decision to accept new technologies. I was completely powerless so I just let this pass. Do not let this happen to you.

Mehr Bewertungen zu ProctorFree entdecken

5,0
1. Aug. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Low sales pressure Fully remote work small, close team

Kontras

small team can cause challenges

1,0
11. Juli 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote setup, flexible schedule, fast onboarding.

Kontras

- Criticism here only flows one way—downward, harsh, and meant to tear you apart. - Speaking up was completely pointless. The moment you voiced concerns, you were slapped with labels like “negative” and instantly brushed aside. - I had to keep my mouth shut just to survive another miserable day. - Watching problems pile up while being ignored drained every last bit of energy and hope I had.

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