Used to be great - Cashier bei PetSmart: Mitarbeiterbewertung

3,0
23. März 2010
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CEO-Befürwortung
Geschäftsprognose

Pros

Co-workers and MOST management are very friendly, pay is better than many other cashier positions, allow lots of flexibility with the schedule, and you will almost always get off the days you need (as long as you let them know plenty time ahead of then, and repeat it many times), customers praise you for your help, and appreciate your knowledge and friendliness. Close-knit team. Become very knowledgeable about pets.

Kontras

VERY short-handed ALL the time - - puts lots of pressure on employees, causing much stress. Store manager slacks off in the office, yet expects other managers and all employees to complete impossible tasks throughout the day. Hours cut greatly without any warning. One week I had ZERO hours, and then the next couple months only had 5 to 15 hours a week after requesting to work full-time. Because of being so short-handed, Pet-Care are forced to do cashier work, and Vice Versa, and Cashiers do Stocker's work also. Store manager expects you to be in 4 places at once, and even if you work your butt off and do an AWESOME job, you will NEVER get any thanks or appreciation. The only satisfaction I ever got for all my hard work was through the customers. Managers don't seem to care or even notice. LAZY employees- slack off all the time, managers favor them, so they allow it. Then everyone else is stuck to pull their weight.

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5,0
26. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good job and location nice

Kontras

None that I can think of

1,0
2. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Kontras

Employees are expected to be work-robots

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Reaktion von PetSmart
3w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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