They put on a good face - Assistant Store Leader bei PetSmart: Mitarbeiterbewertung

You are expected to get 60 hours of work done in 40. There is no labor in the stores to meet the high expectations that corporate has. Corporate has no idea what actually goes on in the stores when they make a new policy or procedure even though they say they test everything out. The new hire "training" is a joke. If you get hired be prepared to come in with a lot of knowledge or be doing alot of work off the clock cause you aren't going to learn anything about the pets we sell or the products. Anytime you need help with something that cant be handled at the store level it either takes multiple days to get a response, if you get one, or you just get a kind response giving you the middle finger.