They don't care about pets, customers, or employees. - Mitarbeiter (anonym) bei PetSmart: Mitarbeiterbewertung

1,0
16. Sep. 2011
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Working around animals. I can't really think of anything else I enjoyed about the job. I really thought I'd love it there. But I am so glad to be free of that place.

Kontras

The salary, the schedule, the store manager playing favorites, arbitrary rules that apply whenever management decides to enforce them, lack of training for new employees.

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5,0
5. Juni 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Very good relationship with colleague

Kontras

Not very flexible on work times

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Reaktion von PetSmart
2w
We're happy to hear you enjoyed working with us, thanks for taking the time!
3,0
27. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Kontras

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Reaktion von PetSmart
2d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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