Care more about outsourced companies than their in house. - Sales bei PetFirst Pet Insurance: Mitarbeiterbewertung

1,0
8. Okt. 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

Bring your pet to work(when we worked from the office) there are 2 different types of ice machines, they pay for your licensing, some great co workers.

Kontras

Outsource most sales calls to outside companies. Continue to make in-house reps do more non sales related tasks and backing it with "licensed agents" being only ones to do said tasks even though non of the outsourced reps are "licensed". These outsourced reps are allowed to set up policies. Which you are required to be licensed to do so. Constantly over promise and under deliver. Blatenly lie about what they will and won't do. Seems like a constant battle for proper training and more opportunities to sell. Blatent favoritism This is a confusing place where it seems like they do everything they can for you to get LESS opportunities to sell then yell at why you convert so little sales. Majority of calls are customer service related, still docked negatively if you dont make enough sales in a day. What you end up selling is a confusing mystery. They just recently removed reporting when there were discrepancies and when you keep track it never adds up to what you get paid on. When you speak up about any of said issues you seem to get punished for it. Extremely stressful and not worth what we make. Since covid this has made the whole sales team even more mentally drained than before. Im sure the sales team will be confronted about this review and one of us will get fired for this.

Mehr Bewertungen zu PetFirst Pet Insurance entdecken

5,0
5. Sep. 2019
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CEO-Befürwortung
Geschäftsprognose

Pros

I've never worked in a more positive work environment, they are all about the culture and keeping employees happy. Laid back atmosphere, we have monthly activities, you can bring your pet to work. Management and HR are easy to talk to, treat you fairly, listen to your ideas and communication is outstanding. And you get to talk to pet parents excited about their new family members all day, what's not to love!

Kontras

Starting out on the night shift, although I was promoted to days fairly quickly.

4,0
10. Mai 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

PetFirst has a winning culture based around having fun and working hard. As an agent that came into the company with little sales experience and absolutely no experience with phone sales, I was surprised at how quickly they welcomed me into the company. From day one I was coached and supported to build my skills and given all the tools I needed to succeed! The process for obtaining an P&C license was made so simple by PetFirst, they took care of everything. All I had to do was show up, learn, and pass the test. They license you not only in your home state but in all 50 states at no cost to you! There are numerous extracurricular and fun activities throughout the year usually about once a month; as well as company outings. They have brought in massage therapists, hosted Derby parties, and Halloween parties just to name a few. In addition to all that you can bring your pet into the office! Even if your having a hard day, it gets a lot easier when you can walk over and play with a puppy for a minute. Lastly as a member of the KY Army National Guard I can attest to PetFirst's willingness to work with people's schedule. My unit trains more than a typical guard unit and as long as I provide them with the dates of my training they work around my schedule and I never have any issues from them.

Kontras

For some positions there are minimal weekend hours but even these aren't a con because they are willing to work with you and your schedule and its always planned out well in advance.

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