Pros
Decent pay if you can negotiate it. The other managers were in the mid 80's I learned and I as a Transportation manager was at $101,000 starting. 30% Bonus - in 2025 (for fiscal year 2024) it was less than 50% attainment... For drivers - Transportation supervisors are great!! Wonderful group to work with. They are hamstrung quite a bit by the culture and parameters of the company which is subpar. But overall, the transportation sups are great! Everyone is friendly for the most part. I enjoyed the people i worked with Daily. I loved my supervisors.
Kontras
Raise was 1.6% first year and 1.5% second - they blame opco performance but corporate sets unmeetable parameters then doesn't adjust for them. Full time in office with 0 work from home options. 0 advancement unless willing to change states. They hire from outside (I was hired from outside as well) "That's how we have always done it" - should be written on the side of the building with this place. They don't push on new ways at all. But they expect positive change. Continuous daily dumpster fire that never goes out. Warehouse is AWFUL. So many loading issues. Trailers loaded wrong daily! One of the single biggest problems in the location and they put no effort into it other than asking drivers to send pictures. Then do nothing with the pictures. When i put in my notice, my boss got mad at me and told me "I was personally screwing her over". Never one time asked "why" I was leaving. I offered to do an exit interview and was told no thanks. Then to the actual role. It's a glorified supervisor role. They just pay someone more money than the sups to be a higher level of complaint taker from the drivers. Nothing but complaints from the drivers and staff about the warehouse. Literal thousands of dollars weekly added to drivers pay for "extra pay" due to so much restacking and down stacking and reloading pallets due to warehouse error. If the warehouse gets asked about it they say the trucks are too full and shrug their shoulders. Managers / corporate does nothing. They just say to collaborate better as a team. Drivers are adults children who refuse to do anything unless it's for extra money. There are a lot of quality drivers there. I am not discouraging the group. but out of close to 100, 75 of them are adult children that need manager level babysitting and complaint taking at an unbelievable level. At any given time, roughly half of the "leadership" team is looking for other work because of the environment in McKinney. Customer service has a few good reps and the others are awful. Lead by an incompetent 25+ year branch account manager who doesn't even know the customer off lot windows for her own customers. I had to get this info from the GM, who got it from a teams page for branch account managers, that the McKinney branch account manager didn't even know existed.... I am not kidding. They have some of the most important functions of the jobs done by $20 coordinators. And then get mad when it's not done right or the coordinators leave. You can't change anything within your own department because HR is such a nightmare. Every single opco has to be the exact same. Until corporate needs something then they adjust for themselves. I got told i wasn't allowed to have drivers with company cards. I fought it. I lost. They flew that driver out to work in the office in CA and gave him a company card. Then wanted me to be the approver for it lol. Again, not kidding. Overall, I didn't enjoy my time here. Opco general manger is just riding out the last 1-2 years before retiring. Doesn't want to push or upset the apple cart in any way whatsoever. But they talked a big game about change. On call 24 hours a day 7 days a week as a manager. GM expects you to email the entire team anytime you step out of the building even for lunch. Literally have to email the whole building, that you're stepping out to grab food and come back. The level of micromanagement continues to grow from there. They want change and results, but have their managers tracking frontline daily stuff. They get you so involved in the day to day (required) that you can't do anything else. Then they fuss you don't do anything else. Never ending cycle. Will have multi hour managers meetings that are beyond pointless. We spent 30 minutes one time, with 5 manager and the GM discussing which vendor to use for family day for food and didn't even get one picked right then. It got tabled until the next meeting... GM just lets the managers argue back and forth and doesn't shut it down. Meetings are beyond stale and a huge waste of time. Safety rules every thing. which is good in practice. I counted once. I have 10 hours of safety meeting in 2 weeks. Corporate safety guy will set a meeting for 30 minutes and then literally talk for 1.5 hours. I can't tell you how many calls I've gotten off of after over an hour of listening to the same one person talk. Not presenting, not teaching, just telling old stories and preaching. It is a positive that safety rules all there, but in practice it is very detrimental in how that is carried out to the opco's. Driver meetings are pointless. they average 2-3 hours. 75+ slide. Drivers eyes glazed over to death. I tried to reduce the time and i got scolded by the VP of ops that it wasn't long enough and 2 hours is a minimum time requirement. VP of ops demanding how long I make driver meetings. Again, micromanagement to another level. I heard countless stories about how the former GM used to steal product and food and wheel it out to his personal vehicle by the dolly full, but this same individual is revered in the building because he "made McKinney profitable". There is a ton more from just 2 years but I guess that's it for now. I highly don't recommend.
