Good ideas / Poor leadership - Mitarbeiter (anonym) bei PerfectServe: Mitarbeiterbewertung

3,0
31. Mai 2022
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

- Work from home - Half-day Fridays during summer - Holidays from both USA and Canada - Lots of very intelligent people to bounce ideas off of and learn from

Kontras

- Not enough technical staff to support the existing products - New products do not have teams created to support them - Upkeep only happens after emergencies - Heavy reliance of overtime / on-call to accomplish business goals - Compensation and benefits are low based on expecations (not titles)

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Reaktion von PerfectServe
4y
Thank you for your feedback - the good and the bad. We are working hard to address your staffing concerns. I agree that we have opportunities to improve our organizational readiness when we launch new products. This was a big topic during a recent leadership meeting. I feel good about the plan the team discussed. We should see improvement in this area when we launch our new call center product. We are also in the process of reviewing our total rewards program to make sure we remain competitive in the market. -Jeff Brown (COO)

Mehr Bewertungen zu PerfectServe entdecken

5,0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Kontras

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

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Reaktion von PerfectServe
2w
This is an incredibly thoughtful review! Thanks so much for taking the time to write it, and thanks a million times over for your many contributions to the company and the customers we serve. Feedback duly noted about leadership communication—it's one of the areas we're always focused on, and it never hurts to find ways to be better.
5,0
15. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

PerfectServe has a positive team culture. The people here make a real difference in the day-to-day experience. The fully remote setup with flexible scheduling shows that leadership trusts employees to manage their time and deliver results. One of the standout perks is the access to Senior Leadership. It's rare to feel like your voice can actually reach the top... and here it does.

Kontras

The one trade-off of remote work is limited face-to-face connection with your team. It's not a dealbreaker because flexibility is worth it, but more opportunities for in-person collaboration (team offsites, occasional meetups) would go a long way in strengthening those relationships.

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Reaktion von PerfectServe
2mo
Thank you so much for this review! Our marketing team is a tight-knit group, so you definitely know what good team culture looks like. And duly noted about the opportunities for in-person collaboration—it can be tough in a remote world but we're always looking for ways to make stuff like that happen.
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