Percepta - the place where job satisfaction, progression and motivation go to die - Mitarbeiter (anonym) bei Percepta: Mitarbeiterbewertung

1,0
16. Nov. 2012
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Local (for people that happen to live near it) Good work/life ratio

Kontras

Lack of progression is a serious issue within this company - Percepta offer less employee development than a sandwich shop in Burnley, coupled with the disparate salarys in comparison with Ford, it is very difficult to not feel somewhat short changed. I was lucky to work in one of the better (more grown up) positions, but every day was a grind, every call or email received was bleak and difficult to resolve - coupled with the fact that I was not given the right access or tools to do the job in hand, made the posion untenable. I soon realised that I was little more than a filter between Ford management and the customers. The words "corporate Zombie" will become very familiar if you accept an offer of employment here, never will you feel so undervalued or superfluous to the client (Ford), never will you recieve a nod for a job well done, but will always be made an example of if a foot is put wrong - with this is mind, there is little incentive to do anything but the bear minimum. Job satisfaction is non existant in this pit of dispair.

Mehr Bewertungen zu Percepta entdecken

5,0
16. Jän. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

Kontras

No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

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Reaktion von Percepta
5mo
Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
4,0
10. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Kontras

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

avatar
Reaktion von Percepta
1d
Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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