Pros
I work for the new Tempe center opening and I adore my job. I’ve worked in call centers over ten years now and have never been at a company that truly cares so much. Perks: The pay is good. (19 starting) The job isn’t that demanding. You have a rare mix at a call center between phones, emails, and chats Benefits are fantastic. Great medical for a low cost. If you want to own a Peloton they give employees a 80% discount. Culture is great. I’ve been working with my supervisor to improve training and the engagement with the center. We brought up these improvements and were actually listened to all the way up the ladder. Work from home!
Kontras
Some of the policies can be hard to understand or are changing Training is one schedule so if you’re a night shift person be ready to be awake early!