Replacing workers with unproven AI solutions - remaining humans will be left holding the bag. - Client Success Manager bei Paycom: Mitarbeiterbewertung

1,0
30. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

None of the pros that kept me at the company for nearly a decade are present anymore.

Kontras

Layoffs in 2025 to replace workers with AI were rampant. Now that the AI bubble is bursting, I expect 2026 and 2027 to be turbulent. Stock prices have been in steady decline since COVID, value is now as low as they were back in 2017-2018. No work from home flexibility, UNLESS it is to keep employees working on days they otherwise could not come into the office, like a snow storm. Work from home is for the company's convenience, not employees'. If anyone struggles with a process or performance expectation, most managers respond with "well others have found success, so..." regardless of how many "others" there actually are. You could have 1 person out of 400 finding "success" with a new initiative, and Paycom views that as a failure on the part of the 399 and not the process itself. Metrics constantly shift, without any means testing, bonus structure also shifts wildly from being unatainable, non-existent, and incoherent. I've seen the bonus structure change multiple times within the span of a single quarter. CEO regularly jokes that you either burnout after a year, or your get promoted, and believe me the competition for promotions is incredibly fierce. If you do not have an intimate and personal relationship with the decision maker, you may as well not apply.

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Reaktion von Paycom
3mo
At Paycom, roles are built around clear expectations tied to results, and development opportunities reflect how those expectations are met. Leaders are expected to communicate directly and provide clarity so teams stay aligned. For further discussion, contact hrmgmt@paycomonline.com.

Mehr Bewertungen zu Paycom entdecken

5,0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great environment to be working in

Kontras

Job security was really scary

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Reaktion von Paycom
3d
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2,0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

* Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

Kontras

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

3
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Reaktion von Paycom
3d
We operate with high expectations and clear priorities, with leaders responsible for providing direction and support. We continue to offer opportunities and resources to help team members develop and take on new challenges.
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