A great job turned into a nightmare - Customer Experience Associate bei PassMeFast: Mitarbeiterbewertung

1,0
30. Sep. 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

- Majority of staff are amazing and you can make great friends - Dogs in the office - Good location (near Co-op and Greggs) - Free snacks - Great office manager - Lovely office - Good social aspects - Wage is pretty good

Kontras

- Managers do not care about the mental health of their team members - Not enough staff but higher up's refuse to hire more staff - Driving industry is still back-logged but Sales lie to customers and sell lies to customers leading to very difficult conversations for customer service staff - Outsource for managers rather than promoting long-serving staff - Cut people's pay and expected them to do the exact same job for less money - Call centre staff expected to work like robots - Certain managers have been known to bully out staff members that they take a dislike to - Certain staff have had harassment complaints (known by HR) and have been promoted rather than removed from the business

Mehr Bewertungen zu PassMeFast entdecken

1,0
11. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Nice office, interesting employee benefits

Kontras

Poor management, low staffing - push the the right people out and keep the wrong ones in - leadership team all worked together previously in a different company and somehow got all the leadership roles here. Operations director hasn’t got a clue with the changes they bring in.

5,0
22. Feb. 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Strong management team who listen to staff recommendation and want to improve. Good pay and benefits A lot of development opportunities

Kontras

The hours can be long when juggling multiple things Always working at minimal staffing levels has an impact on moral.

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