Great peers who are experts in specific voice related technologies
Good at implementing on premise voice based solutions
Kontras
Companies likes to hire talent at a big discount to the market
No connection between vision and ability to execute
Not good at sharing/implementing ideas
No alliances that are meanigful
Trying to be all things to all people
No vision about cloud SaaS and how omni-channel is impacted by this
Not good at sharing customer success stories and business outcomes
Weak benefits