Pros
The benefits and pay are very good in my opinion and are competitive. Low employee contribution and the coverage is pretty good. HSA, 401k, dental, all are reasonably priced. I also think that the pay is very good as well. Pay is well above from several other CROs for similar positions. Good amount of PTO. Ability to work completely from home for a lot of positions.
Kontras
Resourcing is a major issue for a lot of departments, especially Programming, biostats, and data management. A lot of people are putting in a ton of overtime and have too much work. Unfortunately not much can be done since they literally don't have enough people to do the work. Many employees have major competing deliverables, and stress is very high often. 60 hour weeks and working weekends is common. So although the pay is better than most CROs, you are working a ton. You should probably be making even more considering the amount of overtime you may be putting in. Many coworkers are very nice, but some managers will not back you up in the long run- typical at any work place. So, very poor work life balance, and usually poor support from managerial level. You can literally alert your management team that you can't meet the hours and expectations without working nights and sunday evenings- they tell you it's ok, that you're doing great, but as soon as you don't start making deliverables due to the tremendous workload, they are quick to turn on you. Pay is good, but you definitely work for it, and the stress isn't worth it.